Welcome to Intuitive Shipping! As the most feature-rich shipping calculation app available for Shopify, we understand things may seem a bit daunting at first, which is why we have created Tutorials and FAQs to help you get situated.  

If you have any questions or need clarification on something, please don't hesitate to reach out - we're always happy to help! 

The Basics

Regardless of whether you’re simply looking to utilize our 4D Boxing Algorithm for accurate live rates at checkout, or your needs are much more complex, you will always need to create at least 1 Shipping Scenario, and at least 1 Shipping Method.

Shipping Scenarios are where you assign Conditions for the Shipping Methods you create within them.

Shipping Methods are created within your Shipping Scenarios and determine how shipping will be calculated at checkout.

How To Find Answers


We've created Tooltips throughout Intuitive Shipping to give you a quick overview of each component. Simply hover over theto learn more about a particular section.  


If the Tooltips don't quite give enough information for you, our Documentation offers in depth explanations of every component of Intuitive Shipping. You can access the Documentation within the App by heading to Help   > Documentation  


Knowledge Base

Fun fact: you're in our Knowledge Base right now!  For FAQs and Step-by-Step Tutorials, you can access the Intuitive Shipping Knowledge Base within the App by heading to Help   > Knowledge Base     

What If You're Still Stuck?

We understand that some shipping needs are quite complex and may not be covered in our FAQ, Tutorials, or Documentation. If you need any assistance or clarification on something, don't hesitate to reach out - we're here to help! 

NEXT UP: Creating a Shipping Scenario